Responsible Gaming

At Jeebuz Responsible Gaming — Stay safe and have fun

Gaming should be fun, not stressful. Jeebuz believes the wellbeing and peace of mind of every player is paramount. That's why we have built tools and support to help you stay in control at all times.

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Gaming for Fun
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Set Your Own Budget
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Stop Whenever You Want
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Help Is Always Available

For quick support

Set a Deposit Limit
Go to Account Settings and set your daily budget.
Take a Break
Use the self-exclusion tool to take a break for a set period.
Talk to Support
24/7 support is available in Bangla via live chat.
Email us
[email protected] — Get help, in confidence.
Safety Tools

Jeebuz's Responsible Gaming Tools

We want you to stay in control at all times. That's why Jeebuz provides these powerful tools — completely free of charge.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Self-Exclusion

Lock your account for a set period — from 1 week up to 5 years. During this time, login will be completely disabled.

Session Timer

Track how long you have been playing. Automatic reminders will appear after a set time, and your session will end when needed.

Loss/Win Limit

Set an option to automatically end your session once you have lost a specific amount.

Gaming History

View your full gaming and transaction history at any time. Analyse your own patterns.

Reality Check

A notification will appear at set intervals — showing how long you've been playing and how much you've spent.

Detailed Guidelines

What is Responsible Gaming and Why Does It Matter?

Online gaming is more than just winning or losing — it's an experience, a form of entertainment. But when gaming gets out of control, it can have a negative impact on your family, finances, and mental health. Jeebuz understands this, and that is why responsible gaming is our top priority.

Responsible Gaming means playing within your budget, not chasing losses with bigger bets, and having the courage to stop when you need to. Jeebuz- we are committed to giving every player the courage and support they need.

7 Rules for Healthy Gaming Habits

Drawing on years of gaming research and player experience, we have developed a set of core principles that keep gaming enjoyable at all times:

  • Set a budget first: Decide how much you are willing to spend before you start playing. Do not exceed that limit.
  • Set a time limit: Decide how long you will play before you start, and stop when the time is up.
  • Don't increase your bets after a loss: Chasing losses only increases the chance of losing even more.
  • Don't think of gaming as a source of income: Gaming is entertainment, not a business.
  • Don't play under stress: Avoid gaming when you're angry, anxious, or under the influence.
  • Take regular breaks: Take at least a 15-minute break every hour.
  • Make time for family and friends: Don't let gaming get in the way of your relationships.

When Should You Seek Help?

We understand that self-control can sometimes be difficult. Jeebuz-'s support team is ready to assist you with complete confidentiality. Seek help immediately if you notice any of the following signs:

Warning Signs to Watch Out For
  • You're spending beyond your budget but can't stop yourself.
  • You keep playing in an attempt to recover lost money.
  • Gaming is causing problems at home or at work.
  • Lying or hiding things related to your gaming.
  • Sleep, eating, or daily routines are being disrupted.
  • Feeling restless or irritable when not gaming.

Keep in mind: Asking for help isn't a weakness — it takes courage. The Jeebuz support team speaks Bangla and maintains complete confidentiality.

Minor Protection

Jeebuz- no one under the age of 18 is permitted to open an account. We enforce strict age verification at all times.

If you have children at home, we recommend:

  • Use a strong password for your Jeebuz account.
  • Don't leave computers or phones accessible to children.
  • Use parental controls on your browser.
  • Never share your account details with anyone.
Steps to Use the Tools

Responsible Gaming How Do You Activate the Tools?

1

Log in to your account

Log in to Jeebuz and go to your dashboard.

2

Go to the "Responsible Gaming" section

Find the Responsible Gaming option in your profile menu.

3

Select Your Preferred Tool

Deposit Limit, Session Timer, or Self-Exclusion — choose whichever you need.

4

Set Limits or Time Controls

Set the limit that works for you. It will take effect immediately.

5

Confirm

A confirmation message will be sent to your email. Your settings are now active.

6

Contact support if you need help

If you ever need assistance, our support team is always available via live chat or email.

Check Yourself

Answer each question and find out what your gaming habits look like.

1
Do you find yourself spending more than your set budget?
Never
Sometimes
Often
2
Do you bet more to chase your losses?
Never
Sometimes
Often
3
Do you feel restless or low when you are not gaming?
Never
Sometimes
Often
–

View Results
Detailed Tool Guide

Every Protection Tool Details

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period — a deliberate safeguard.

Immediate Effect Free

Cooling-Off Period

Take a temporary break from 24 hours up to 30 days. During this period, deposits and gaming will not be available. Use this if you're feeling stressed or just need some distance.

24 hours – 30 days Easy to Set Up

Self-Exclusion

For a long-term break — lock your account completely for anywhere from 1 month to 5 years. During the exclusion period, no marketing messages will be sent and no bonus offers will be shown.

1 month – 5 years Maximum Protection

Session Time Limit

Set how many hours you want to play in one session. You will be logged out automatically when the time is up. You can log back in normally the following day.

Flexible Timeframe Automatic
FAQs

About Responsible Gaming Frequently Asked Questions

No, your balance remains completely safe during self-exclusion. You can withdraw your balance once the exclusion period ends or your account is reactivated. We also allow withdrawals during the exclusion period.

Yes, lowering your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This is intentional — to prevent impulsive limit increases.

Yes, absolutely. The Jeebuz support team strictly follows a confidentiality policy. Your gaming behaviour and any requests for assistance are never shared with third parties.

Yes, a family member or trusted person can contact our support team regarding your account. We will do our best to assist them fully.

No, absolutely not. Jeebuz is strictly for players aged 18 and above. Age is verified at registration, and identity documents may be requested in suspicious cases.
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Play safe, Stay and enjoy!

Use Jeebuz's Responsible Gaming tools to keep gaming fun at all times. We are always here for you.

Gaming is for entertainment. For players aged 18 and above only.

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